Privacy Policy

StrataCore Infrastructure Advisory

Effective date: [Insert publication date]

StrataCore Infrastructure Advisory (referred to as “StrataCore,” “we,” “us,” or “our”) explains in this policy how we collect, use, and disclose personal information through www.stratacoreadvisory.com, our inquiry and assessment forms, and related business communications, including text messages.

Information we collect

Information you provide may include your name, email address, telephone number, organization, professional role, service interests, and information submitted in inquiries, assessments, appointment requests, or communications with us. If you obtain services, we may also collect billing details and transaction records. Payment providers process payment information under their own privacy notices.

Our website and its service providers may collect technical information such as your IP address, browser and device information, pages visited, referring website, and visit dates and times. Cookies and similar technologies may support website functionality and, where enabled, help us understand website usage.

If you opt in to text messages, we collect your mobile number, your consent preferences and records, and message-related information needed to provide and manage the service. Please do not submit patient records, Social Security numbers, or other highly sensitive information through general website forms or ordinary text messages. Contact us to arrange an appropriate transfer method when needed.

How we use information

We use information to respond to inquiries; review assessment requests; provide requested resources and advisory services; schedule appointments; manage billing and client relationships; maintain and improve our website; protect against fraud or misuse; and meet applicable recordkeeping and legal obligations. We use communication preferences and consent records to send permitted communications and honor opt-out requests.

How we disclose information

We do not sell personal information or share personal information with third parties for their marketing purposes. We may disclose information to providers that support our operations, such as website hosting, scheduling, payment processing, business communications, and data storage, as needed to perform services on our behalf. These providers are not authorized to use the information we provide for their own marketing.

We may disclose information when required by law or valid legal process, or as reasonably necessary to protect rights, safety, and security. We may also disclose information at your direction. The restrictions on SMS information below apply to our text messaging program and take priority over any more general sharing language in this policy.

Cookies and your choices

You can use your browser settings to block or delete cookies. Where the website offers cookie controls, you can use them to manage available preferences. Disabling cookies may affect some website features. Any optional analytics or advertising technologies must operate consistently with the choices and notices provided on the website.

SMS text messaging terms and privacy

Consent and message types. If you opt in to StrataCore text messages, you consent to receive SMS messages from StrataCore Infrastructure Advisory concerning your inquiries, appointments, assessment requests, requested services, billing, and client support. Providing a telephone number alone does not constitute consent to recurring texts. SMS consent is voluntary and is not a condition of purchasing services. We obtain separate consent before sending promotional texts where required.

Message frequency. Message frequency varies based on your requests, appointments, and ongoing service needs. Messages may be recurring.

Message and data rates. Message and data rates may apply, depending on your mobile carrier and plan.

Opting out. Reply STOP to any text message to opt out of future text messages. You may receive one final message confirming your opt-out. You may also request that we stop texting you by contacting contact@stratacoreadvisory.com. Opting out of texts does not prevent necessary communications through other permitted channels.

Getting help. Reply HELP for more information or assistance, or email contact@stratacoreadvisory.com.

SMS privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in information and consent records will not be sold, rented, or shared with third parties or affiliates for their own use. We may provide the information necessary to operate the messaging service to providers acting on our behalf, solely to deliver and administer our messages, or disclose it when legally required. These limited disclosures do not authorize another business to contact you for marketing.

Delivery. Text message delivery depends on carrier and network availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Text messaging should not be used for emergencies or time-sensitive confidential matters. Please notify us if your mobile number changes.

Retention and security

We retain information for as long as reasonably needed for the purposes described in this policy, including service delivery, recordkeeping, compliance, and dispute resolution. We may retain consent and suppression records to document messaging permissions and honor opt-outs. We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No transmission or storage method is completely secure.

Privacy requests and other websites

Contact us to request access to, correction of, or deletion of personal information, or to raise a privacy concern. We will handle requests according to applicable law and may verify your identity. Some information may need to be retained for legal or legitimate business reasons. You can unsubscribe from marketing emails using the instructions in those emails. Linked websites and external services have their own privacy practices.

Children and policy updates

Our website and services are intended for business and adult professional audiences, not children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information. We may update this policy by posting a revised version and effective date, and will provide additional notice or obtain consent when required.

Contact us

StrataCore Infrastructure Advisory
Email: contact@stratacoreadvisory.com
Website: https://www.stratacoreadvisory.com